Your privacy is not an afterthought at Jet Buzz — it is built into how the platform works. This Privacy Policy explains exactly what personal data Jet Buzz collects, why we collect it, how we use it and what rights you have over your own information. We have written this in plain language so it is easy to understand, not just easy to ignore.
Six core commitments that define how Jet Buzz handles your personal data every single day.
All data transmitted between your device and the Jet Buzz platform is encrypted using TLS 1.3. Your login credentials, payment details and personal information are never sent in plain text. Encryption is active on every page — not just the login screen.
Jet Buzz does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to operate your account, process payments and meet our legal obligations. That is it — nothing more.
Personal data is stored on secured servers with restricted access controls. Only authorised Jet Buzz personnel with a legitimate operational need can access your data. All access is logged and audited regularly to detect and prevent any unauthorised activity.
Jet Buzz collects only the data that is genuinely necessary to operate your account and comply with regulatory requirements. We do not collect data speculatively or build profiles beyond what is needed for the platform to function safely and fairly.
You have the right to access, correct and request deletion of your personal data at any time. Jet Buzz makes it straightforward to exercise these rights — just contact the support team and your request will be handled promptly and without unnecessary friction.
If you do not want to receive promotional emails or SMS messages from Jet Buzz, you can opt out at any time from your account settings or by contacting support. Opting out of marketing communications will never affect your ability to use the platform or receive important account notifications.
This Privacy Policy applies to all personal data collected by Jet Buzz through the website at jet-buzz.org, the Jet Buzz mobile application and any related services. By using the Jet Buzz platform, you acknowledge that you have read and understood this policy.
Jet Buzz is an online sports betting and casino platform operated for players in Bangladesh. The platform is accessible at jet-buzz.org and through the Jet Buzz mobile application. For the purposes of this Privacy Policy, "Jet Buzz", "we", "us" and "our" refer to the operator of the Jet Buzz platform.
Jet Buzz acts as the data controller for all personal data collected through the platform. This means we are responsible for deciding how and why your personal data is collected and used. If you have any questions about how your data is handled, you can contact us at [email protected].
Jet Buzz collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the platform, and from third parties where required for verification or payment processing. Below is a summary of the categories of data we collect and why.
| Category | Examples | Why Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration, age verification, KYC compliance |
| Contact Data | Mobile number, email address | Account notifications, support communications, marketing (with consent) |
| Financial Data | bKash / Nagad / Rocket account number, transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser, operating system | Platform security, fraud detection, service optimisation |
| Usage Data | Pages visited, bets placed, games played, session duration | Improving the platform, responsible gaming monitoring |
| Verification Data | Copies of ID documents, selfie photos | KYC compliance, withdrawal verification |
Jet Buzz does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or health data unless specifically required by law and with your explicit consent. If you choose to use the responsible gaming self-exclusion tools, we will record this as part of your account data to ensure the restriction is enforced correctly.
Jet Buzz uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are incompatible with the reasons it was originally collected. The main ways we use your data are:
Jet Buzz will never use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without giving you the opportunity to request human review of that decision.
Jet Buzz processes your personal data on one or more of the following legal bases, depending on the specific purpose:
Jet Buzz does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the specific purpose:
Jet Buzz will never share or sell your personal data to advertisers, data brokers or any third party for marketing purposes. If you receive unsolicited marketing claiming to be from Jet Buzz through a channel you did not sign up for, please report it to [email protected] immediately.
Jet Buzz uses cookies and similar tracking technologies to make the platform work correctly and to improve your experience. Cookies are small text files stored on your device when you visit the platform. They help us remember your preferences, keep you logged in securely and understand how players use the platform.
The types of cookies Jet Buzz uses include:
You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the Jet Buzz platform, though some features may work less smoothly. For the Jet Buzz mobile app, similar tracking technologies are used and can be managed through your device's app permissions settings.
Jet Buzz retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The specific retention periods that apply are:
When data is no longer required for any legitimate purpose, Jet Buzz will securely delete or anonymise it. Anonymised data — where it is no longer possible to identify you from the data — may be retained indefinitely for statistical and analytical purposes.
As a Jet Buzz player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the Jet Buzz support team at [email protected]. We will respond to all valid requests within 30 days.
Email [email protected] with the subject line "Data Rights Request" and describe what you would like us to do. We may need to verify your identity before processing the request. There is no charge for exercising your rights.
Jet Buzz takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction or alteration. These measures include TLS encryption for all data in transit, encrypted storage for sensitive data at rest, strict access controls limiting who within Jet Buzz can access personal data, regular security audits and penetration testing, and two-factor authentication options for player accounts.
Despite these measures, no online platform can guarantee absolute security. If you become aware of any suspicious activity on your Jet Buzz account, please contact support immediately. In the event of a data breach that is likely to result in a risk to your rights and freedoms, Jet Buzz will notify affected players without undue delay.
The Jet Buzz platform is strictly for adults aged 18 and over. Jet Buzz does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will close the account immediately and delete all associated data as quickly as possible.
If you believe that a minor has registered on Jet Buzz, please contact us at [email protected] so we can investigate and take appropriate action. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online betting platforms.
Jet Buzz may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law or improvements to our data practices. When we make material changes, we will notify registered players by email or through an in-platform notification. The updated policy will be published on this page with a revised effective date.
We encourage you to review this page periodically so you are always aware of how your data is being handled. Your continued use of the Jet Buzz platform after any update to this policy constitutes your acknowledgement of the changes.
If you have any questions, concerns or requests relating to this Privacy Policy or how Jet Buzz handles your personal data, please get in touch with the support team. We are available 24 hours a day, 7 days a week and will do our best to respond to privacy-related enquiries within 48 hours.
Email: [email protected] — Please use the subject line "Privacy Enquiry" so your message is routed to the right team. For data rights requests, use "Data Rights Request" as the subject line. Live chat is also available within your Jet Buzz account after login.
Now you know exactly how Jet Buzz protects your privacy, join hundreds of thousands of Bangladeshi players and enjoy fast local payouts, live sports betting and top casino games — with your data always in safe hands.